Shipping policy

Shipping Charges

Shipping charges are calculated at checkout based on your location and selected delivery method.

Free shipping promotions may be offered from time to time.

International Shipping

We offer international shipping to selected countries.

Delivery timelines and shipping costs vary depending on destination and customs processing in your country.

Please note:

Customers are responsible for any customs duties, taxes, or import fees charged by their country.
SATR is not responsible for delays caused by customs clearance.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with tracking details.

Incorrect Address Information

Please ensure your shipping address and contact details are entered correctly at checkout.

SATR is not responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer.

Delayed or Lost Packages

While we work with trusted courier partners, unexpected delays may occasionally occur.

If your order has not arrived within the estimated timeframe, please contact us at:
Email: support@thesatrfashion.com
Instagram: @thesatr_fashion

We will do our best to assist you promptly.